Closings and Modified Services

Most, if not all, businesses have altered their business/services to try and meet the needs of the public while also mitigating Covid-19 risks.  Best practice is to call ahead before making outings.


Census Bureau

MARCH 28, 2020 — Based on continuing assessments of guidance from federal, state and local health authorities, the U.S. Census Bureau is suspending 2020 Census field operations for two additional weeks to April 15, 2020. The Census Bureau is taking this step to help protect the health and safety of the American public, Census Bureau employees, and everyone who will go through the hiring process for temporary census taker positions.

The Census Bureau continues to evaluate all 2020 Census field operations, and will communicate any further updates as soon as possible.

The 2020 Census is open for self-response online at, over the phone by calling the number provided in your invitation, and by paper through the mail.

Community Action Agency

In alignment with the State of Emergency to contain COVID-10, Community Action Agency facilities in Jackson, Adrian and Hillsdale will be closed to the public beginning Monday, March 23rd.  Staff will be working remotely to ensure that we are able to be responsive to the needs in our communities.

You can still reach our staff by calling our office Monday through Friday, 8 a.m. to 5 p.m.

Jackson – 517-784-4800

Lenawee – 517-263-7861

Hillsdale – 517-437-3346

Housing Help of Lenawee


In response to Governor Whitmer’s “Stay home, Stay safe” order issued today, Housing Help of Lenawee will be closed to the public beginning Tuesday, March 24th . At this time staff will still be in the office and will monitor the needs of the community to respond to needs as soon and safely as possible, however, the lobby will remain closed to the public. We are still providing all of our normal services but will be limiting contact to aid in following the Governor’s order. Please note that we will leave application packets on the shelf of our drop box to be picked up and completed for any new applicants as well as having our basic application and releases of information posted on our website. Applications and documentation can be returned via email, fax, or in the bottom of the drop box which is kept locked at all times.

Jackson County Health Department

COVID-19 Response UPDATE: In alignment with the State of Michigan’s “Stay Home, Stay Safe” guidance in order to contain COVID-19, the Jackson County Health Department (JCHD) will be closed to the public beginning Tuesday, March 24th. Staff will be working remotely to ensure they are able to be responsive to the needs and concerns of Jackson County residents. For further questions, please call:

JCHD main line – (517) 788-4420

WIC main line - (517) 788-4484

Follow on social media and website for further updates.

Jackson Housing Commission

March 26, 2020 During this time of social distancing, the Jackson Housing Commission is conducting business and accepting phone calls. If you need to speak with Jackson Housing Commission staff, please call the numbers listed below during normal business hours, Monday-Friday from 7:30am to 4:00pm and someone will contact you, as soon as possible. Program participants and applicants may also submit documentation in the drop boxes located at each property during normal business hours.

  • Applications, General Information & Wait List (517)787-9241
  • Section 8 (517)787-6326
  • Chalet Terrace (517)787-1850
  • Reed Manor (517)787-1188
  • Shahan Blackstone North (517)787-0128
  • Administrative Offices (517)787-9241

Jackson YMCA

YMCA is a collection and distribution site for personal hygiene, household and infant care items. What to lend a hand? Drop off new items 9:00 a.m-5:00 p.m. M-F at the loading dock of our downtown branch. Could you use a little help? Stop by their parking lot on Franklin St. between 11:00 a.m.-1:00 p.m. M-F. They have already received a number of donations, including infant formula and wipes, toothpaste and even toilet paper!

Lenawee Community Mental Health

In an effort to keep the people we serve, our staff and their family’s safe from the COVID-19 virus, we have reduced face to face contacts. If you are in need of services, please call our office at (517) 263-8905 or (800) 664-5005.  

An Access Clinician will conduct a screening to determine if you have to be seen face to face. Most business, including assessments and some crises, can be handled over the phone or video. If you are unable to call or need to be seen face to face, we will conduct a health screening and will take necessary precautions prior to the appointment.

The COVID-19 pandemic is understandably creating an increase in anxiety and fear. This is a normal reaction to a worldwide crisis. We are here to help. Beginning Monday, March 23rd, we will be offering community groups to help you cope with the stress and anxiety. These groups are conducted via Zoom by a Master’s level clinician. They will be held every day at 10am and 2pm. You can join the group by going to our Facebook page or our website at (click on the Coronavirus link). You can join by computer or phone.

It is so important to reach out if you are experiencing a crisis. We are still available 24 hours a day, 7 days a week. We are all feeling more anxiety. There is no shame in seeking help! Please encourage each other to connect with help right now.

Michigan Department of Health & Human Services (MDHHS)

Job Aids and Videos for Clients and Community Partners

  • Just a reminder, you (and your clients) can find helpful job aids and how-to videos on our MI Bridges Community Partners Tools & Resources page. They include registering a new client account, applying for benefits, managing my case, and helping to find resources.

Here is some helpful information from the Nonprofit Network regarding working remotely.‚Äč

Michigan Works! Southeast

Offices will remain open by appointments only.  All Michigan Works! Southeast workshops, Job Fairs, Employer of the Day, and in-person Adult Education classes have been postponed until further notice. To learn more about how we are handling COVID-19,

visit:  Will be using increased technology to service our customers at this time.  The  unemployment phone service is still running, but very busy.  

MSU - Extension

MSU Extension Staff have shifted to remote operations to mitigate community spread of COVID-19. We are still working, so please feel free to reach out via Facebook message or email.  You may also call our office phone  and leave a message, voicemails will be forwarded to our email and we will get back with you as soon as we can.

Hillsdale 517-439-9301

Jackson 517-788-4292

Lenawee 517-264-5300

Promedica Healthcare Policy

ProMedica Covid-19 Policy

There are restrictions on visitors.  All patients who come to ProMedica for care are asked questions about recent travel or if they have been around people who are sick. This information is entered into our electronic medical record system, which then directs staff on next steps. ProMedica is prepared to treat patients in accordance with CDC recommendations in specially designated areas if needed.

Region 2 Area Agency on Aging

The Region 2 Area Agency on Aging has closed its offices to visitors, however, it is remaining open and available to assist the community in any way it can at this time. According to a recent new release from the agency on aging, Region 2 offers an array of services and programs designed to help older adults with disabilities to live as safely and as independently as possible. The agency encourages individuals to contact Region 2 by phone at 517-592-1974, online at, or by checking out its Facebook page.

Secretary of State

All Michigan Secretary of State visits are now by appointment only. Appointments should be made far in advance at, or 888-SOS-MICH. Many transactions can be completed without a branch visit by going online or to a self-service stationLate fees will be waived during this period. 

Social Security Administration

Due to the COVID-19 pandemic, Social Security field offices will be closed to the public for in-person services, except for certain dire emergencies. Please consider using their online services. More info:

For the latest information on the Coronavirus, including symptoms, how to protect yourself, and travel advisories, visit the CDC's website.

How can I stay updated about what SSA is doing during the COVID-19 pandemic?

Please continue to check their web page for updates. You may select Subscribe to receive alerts from Social Security when they add or change information related to Covid-19.  You also may follow the Social Security Administration on Facebook and Twitter.

Training and Treatment Innovations (TTI)

Tuesday, March 24th 2020 – TTI is providing services to the street homeless during this time of crisis in Jackson, Hillsdale, Lenawee, and Livingston Counties. Case management, SOAR, and other vital services will continue during the stay-at-home order. They need the community’s help with these important tasks:

  • First, they need what they call street partners who help us identify residents who may be experiencing street homelessness. Street partners agree to call or email us with details of a sighting of someone who is potentially experiencing homelessness.
  • Second, they are seeking SOAR referrals from the community. TTI assist residents with obtaining their SSI/SSDI benefits through a process called SOAR. If there is a resident experiencing homelessness or at risk of homelessness who would like to explore SSI/SSDI benefits please contact us. 
Shaunta Patton – PATH Coordinator 2301 E. Michigan Ave Ste 215 Jackson, MI 49202 517-539-8412 office 

Local Business Updates


AT&T Covid-19 Policy

As of March 13, 2020, and for the next 60 days, they will waive domestic wireless plan overage charges for data, voice or text for residential or small business wireless customers incurred because of economic hardship related to the coronavirus pandemic.

Country Market

Will offer shopping hours for senior citizens beginning Friday, March 20, to help prevent the spread of COVID-19 to the most vulnerable and provide a less chaotic shopping experience.

Those hours will be from 6 a.m. to 7:30 a.m. and are reserved for those 60 years and older. This affects the Adrian, Brooklyn, Chelsea and Jackson locations.


Comcast is offering their “Internet Essentials Program” for free to low income new customers for 60 days. This link contains more information on signing up. Then scroll to the bottom of the page and click on Internet Essentials link which will bring them to the sign up page. Please feel free to share this information with your clients if Comcast is available in your area.

  • One note - clients will want to make sure they cancel once they are close to the 60 days so they are not committed to a service contract. 

Dollar General

Dedicating the first hour in its more than 16,000 stores in 44 states to help senior shoppers "avoid busier and more crowded shopping periods." The retailer said in a tweet that it wasn't "qualifying a specific age" for the set-aside time.

Firehouse Subs

Offering a free kids combo with any purchase of a large or medium sub.  Valid at participating U.S. locations from March 23 to April 30. The offer is valid for carryout orders only at the counter or by phone. Customers looking to redeem the offer should print a coupon or show it on a smartphone upon ordering.  Firehouse Subs deal


 For the foreseeable future, the new store hours are:

  • Meijer stores will close overnight at 10 p.m. local time, beginning Friday, March 20, and will open each morning at 8 a.m. local time.
  • Meijer Express convenience store locations will close overnight at 10 p.m. and open each morning at 8 a.m.; pay-at-the-pump fuel sales will remain available 24 hours a day.
  • Meijer stores and pharmacies will provide dedicated shopping times for senior citizens and customers with chronic health conditions on Tuesdays and Thursdays from 7-8 a.m. local time.
  • Meijer stores and pharmacies will provide dedicated shopping times for essential service workers and Meijer team members on Mondays and Wednesdays from 7-8 a.m. local time.
  • Meijer is also asking customers at all of its stores to refrain from shopping with reusable bags unless they are using the store’s Shop & Scan service.
  • Michigan Meijer stores are temporarily suspending bottle and can returns during the state’s COVID-19 outbreak.


New hours for foreseeable future

Monday - Saturday 6am - 8pm

Sunday 8am - 7pm 


Starbucks is serving up free coffee for first responders and healthcare workers dealing with the coronavirus pandemic.

The coffee giant announced Wednesday that through May 3 "any customer who identifies as a first responder or frontline worker supporting our healthcare system" will receive a free tall brewed coffee, either hot or iced.

The offer is for police officers, firefighters, paramedics, doctors, nurses, hospital and medical staff and medical researchers, Starbucks said.


Starting March 18, the retailer will "reserve the first hour of shopping each Wednesday at stores nationwide for vulnerable guests," Target said, adding it is "encouraging other guests to plan their shopping trips around this time frame." 

Trader Joe's

 Starting March 23, the first hour of daily shopping will be reserved for senior customers, from 9 to 10 a.m. The company didn't specify the age range of seniors, which is generally considered to be 65 and older, but it varies by company.


Walgreens Covid-19 policy 

Walgreens stores are adjusting their store hours as well as qualifying prescription delivery fees.  Call your local Walgreens for additional details.  The drugstore chain has designated Tuesdays as "Seniors Day." The company's locations will be reserved for seniors, their caregivers and their immediate families from 8 to 9 a.m. Tuesdays. Customers 55 years and older will get special discounts on Tuesdays. 

Seniors will also be eligible for discounts on Tuesdays, including 30% off regularly priced Walgreens-brand items and 20% off regularly priced national brands.

Whole Foods Market

Whole Foods Market Covid-19 policy - Until further notice, all Whole Foods Market stores in the U.S. and Canada will let customers who are 60 and older shop one hour before opening to the public.

disAbility Connections, Inc.      409 Linden Ave.  Jackson, MI   49203      Phone:  (517) 782-6054      Fax:  (517)  782-3118

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